Finish Line in Woodbridge, VA Closed now

Reviews about Finish Line

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  June 27, 2019, by Cici well
  I wish I can give it zero star, I went to this store twice , both had very bad experiences. Both are online orders pick up in store ,the first time I waited in store for one hour , waiting for them find out the items for me. The second time is worse ,I waited there half hour ,and they told me my order has already been picked up, but I have never picked up the order. THen I called finish line customer service phone number ,they contacted the store ,find out that the store sell the item in my order to other customer, without notifing me. No email , no phone call. And the store did not cancel my order either , so no refund. I drove that far to pick up, find out no item for me to pick up ,and I need to call to get refund. Employees in this store are very unhelpful and irresponsible. The worst store