Lids in Woodbridge, VA Open now

Reviews about Lids

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  August 29, 2020, by dori Craig
  On June 19th I Went into the Lids store for a cowboys cap Kenneth talked me into getting a certain hat ($29.99) we'll my husband didn't like the style. I was still in the mall so I went back to exchange it for a different cowboys hat ($19.99) dealt with Kenneth again I explained that wanted to exchange the hat. I guess he pretended to exchange the hat (I say pretend because I'm still waiting on my credit). I was charged $32.23 for a hat that should've been $19.99 + tax. Nothing infuriates me more then dishonesty. I will never ever step foot in that lids store again.
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  August 18, 2020, by Chris Gd
  I purchased my hat online, and had it shipped to this location for free. The moment it arrived, they called me to let me know. I went in and met 2 very courteous employees who were quick to assist. I noticed they had a custom embroidery machine in the store, and asked if I could get something done my hat. They put down what they were doing to embroider my hat for me while there in the shop. They were very helpful and friendly, and encourage anyone who needs a hat to stop by at this location.